THESE TERMS OF SALE (“TERMS”) CONTAIN VERY IMPORTANT INFORMATION REGARDING YOUR RIGHTS AND OBLIGATIONS, AS WELL AS CONDITIONS, LIMITATIONS, AND EXCLUSIONS THAT MIGHT APPLY TO YOU. THESE TERMS APPLY ONLY TO THE SERVICES IDENTIFIED BELOW (THE “SERVICE” OR “PROGRAM”) AND NOT TO ANY OTHER SERVICES (e.g., KRIPALU CONNECT).

These Terms incorporate by reference the Kripalu Website Terms of Use as well as the Kripalu Privacy Policy. In the case of a conflict between these Terms and the Kripalu Website Terms of Use, these Terms shall supersede.  These Terms, the Kripalu Website Terms of Use and the Kripalu Privacy Policy constitute the Agreement for your use of Service being purchased, which is made available by Kripalu Center for Yoga & Health (referred to as Kripalu, us, we, or our as the context may require). The Agreement is subject to change by us without prior written notice at any time, in our sole discretion. Any changes to these Terms will be in effect as of the “Last Updated Date” and accessible via the Kripalu Online Terms and Conditions of Sale. The Kripalu Website Terms of Use as well as the Kripalu Privacy Policy are also subject to change and you are responsible for reviewing those terms periodically.  Your continued use of the Service will constitute your acceptance of and agreement to all such changes.

  1. ORDER ACCEPTANCE/CONFIRMATION.  You agree that your order is an offer to buy under the Agreement.  Kripalu reserves the right to accept or reject orders in its sole discretion.
     
  2. PRICING/PAYMENT
    1. US Dollars.  All prices are in US dollars.
       
    2. Prices Subject to Change.  All posted or advertised prices posted are subject to change without notice. The price charged for the Service will be the price in effect at the time the order is placed and will be set out in your order confirmation email. Price increases will only apply to orders placed after such changes. Posted prices do not include taxes or charges for shipping and handling. All such taxes and charges will be added to your order total (as applicable) and will be itemized in your order confirmation email. We are not responsible for pricing, typographical, or other errors in any offer made by us and we reserve the right to cancel any orders arising from such errors.
       
    3. Payment Terms; Method.  Terms of payment are within our sole discretion and are currently processed via Shift4. Payment processing is governed by the Shift4 terms and privacy policies, available at www.Shift4.com. Full payment is due at time of registration and can be made with Visa, MasterCard, American Express, or Discover. You represent and warrant that (i) the credit card information you supply to us is true, correct, and complete, (ii) you are duly authorized to use such credit card for the purchase, (iii) charges incurred by you will be honored by your credit card company, and (iv) you will pay charges incurred by you at the posted prices, including all applicable taxes, if any. 
       
    4. All registrations and bookings are subject to Kripalu’s cancellation policies listed below. PLEASE REVIEW THE SPECIFIC CANCELLATION AND REFUND POLICIES FOR OUR ONLINE CLASSES, HEALING ARTS, AND CONTINUING EDUCATION CREDITS:
      1. KRIPALU RESERVES THE RIGHT TO CANCEL ANY SERVICE OR PROGRAM AT ANY TIME. IN THIS EVENT, YOU WILL BE GIVEN A COMPLETE REFUND OR CREDIT (AT OUR DISCRETION). A REFUND WILL BE CREDITED BACK TO THE ORIGINAL PAYMENT METHOD OR CARD; AND A CREDIT WILL BE APPLIED TO YOUR KRIPALU ACCOUNT AND WILL REMAIN VALID FOR A PERIOD OF 12 MONTHS.
         
      2. Online Classes (including RISE 6-Week Series).  In the event that you cancel a Program or Service, payments made will be refunded in full (less a $50 processing fee) if canceled 14 or more calendar days prior to the Program or Service start date. If you cancel between 14 calendar days and 1 calendar day in advance, a nonrefundable credit to your Kripalu account (less a $50 processing fee) will be valid for 12 months from the date of issue. No credit or refund will be issued or applied if you cancel less than 24 hours in advance of or on the Program or Service start date. For clarity, these cancellation dates are measured from the first day of a Program or Service in cases where the Program or Service is delivered over a period of time.
         
      3. Healing Arts. You may cancel or change your appointment time up to 24 hours in advance of your appointment. For changes or cancellations made less than 24 hours in advance, you will be charged a 50 percent (50%) forfeiture fee. For the remaining balance, a nonrefundable credit to your Kripalu account will be applied and will be valid for 12 months from the date of issue. If you fail to show up at the date and time of your appointment, you will be charged the full amount for the relevant Service.
         
      4. Technical Issues. Users are entirely responsible for having working internet, computers and other technology necessary to connect to the Kripalu offering at the date and time the Program is offered. However, if technical issues caused by Kripalu or its third-party providers result in cancellation or outages/content loss, then Kripalu in its sole and exclusive determination may offer the following in place of a refund or credit:
        • Kripalu will make up the Program sessions and/or provide a recording to those who were prevented from attending;
        • In cases where the Program is interrupted, and the lost content/presentation is material to the Program, Kripalu will facilitate the delivery of the missing content/materials as determined by Kripalu in collaboration with the presenter, within a reasonable period of time following the original Program delivery date(s).
  1. RECORDINGS.  Kripalu reserves the right to record in any manner or medium, certain programs and sessions, and by participating in our programs, you agree that your voice, image and likeness may be recorded (audio, video, etc.).  The recordings shall constitute Kripalu intellectual property, and may be used, sold, licensed, broadcast, and otherwise commercially exploited as determined by Kripalu in its sole and reasonable discretion.  You hereby grant to Kripalu and its affiliates and assigns the right and permission to use in perpetuity, your name, likeness, image, voice, recorded voice, appearance, biographical information, statements, performance and/or testimonial(s) (Appearance) in any manner and in any media, now known or later developed, throughout the world, at any time, for Kripalu’s business purposes, without review, permission or compensation of any amount or kind whatsoever. In addition, our third-party providers – such as Zoom – may also record programs for their or our archival purposes.  You shall not hold Kripalu responsible for any liability resulting from the lawful use of your Appearance in accordance with the terms of this section, or the recording activities described hereunder.
     
  2. FORCE MAJEURE: Neither Kripalu nor any of its third-party providers shall be liable for any failure or delay in the performance of its obligations under the Agreement arising out of or caused, directly or indirectly, by circumstances beyond its reasonable control, including, without limitation, acts of God; natural disasters; wars; civil or military disturbances; sabotage; strikes; epidemics or pandemics; riots; power failures; computer failure; loss or malfunction of utility, transportation, computer (hardware or software) or telephone communication service; accidents; labor disputes, acts of civil or military authority; governmental actions; or inability to obtain labor, material, equipment or transportation. The foregoing notwithstanding, technical issues experienced or caused by Kripalu and/or its third-party providers are addressed in Section 2 above.